Stairwell cleaning
Stairwell cleaning is the most visible cleaning task for a housing association. We clean on a fixed weekday with the same cleaner, document in a cleaning binder per entrance and notify residents when we have been there. Lessons from safety walk-throughs are built into the routine.
What we do
- Stairs, landings, handrails, handles, mailboxes and noticeboards
- Lift interior (floor, walls, buttons) and lift roof when needed
- Entrance doors inside and out, mats and doormats
- Basement corridors, bin rooms and laundry under agreement
- Restocking of paper in baskets and toilets where present
- Logged cleaning binder per entrance with initial and deviation
How we work
1. Onboarding
Site visit, walk-through of entrances, agree fixed weekday.
2. Plan
Frequency and scope per entrance. Add-on like deep cleans 1–2 times per year planned in.
3. Operations
Fixed cleaner, fixed time, binder per entrance. Residents notified via the entrance notice.
4. Review
We review quality, complaints and improvements with the board 2 times per year.
What we comply with
- INSTA 800 cleaning quality measurement
- AFS 2001:1 Systematic OSH management
- AFS 2009:2 Design of the workplace for cleaning staff
- GDPR when handling resident contact data
Frequently asked
Do we get the same cleaner each visit?
Yes. Same cleaner builds local knowledge, knows board priorities and residents recognise the face.
What is included?
Standard scope: stairs, landings, handrails, doors and lift. Add-ons: basement corridors, bin rooms, laundry, window cleaning.
How is cleaning documented?
A cleaning binder per entrance with signature, date, action and deviation. The board can request a monthly report.